Our “No Hassle” 100% Satisfaction Guarantee

100% Money Back Guarantee

If at any time during the first year of installation, you are not 100% satisfied with the performance of the equipment, our service or even our people, we will, within 30 days of your request, remove the system and cheerfully refund the entire amount of the contract.

'No Lemon' Heating Guarantee

When you invest in a new American Standard central heating system installed by Elkhorn Heating & Air Conditioning, Inc., and the system is operated in accordance with the manufacturer's operating and maintenance manuals, and have us maintain the system annually*, our 'No Lemon' Guarantee provides you with the ultimate peace of mind and protection. In the event your furnace's heat exchanger cracks or your boiler sections spring a leak during the first 5 years of ownership, rather than make repairs or replace only the broken parts, we will replace your entire furnace or boiler with a new one, within 48 hours of our diagnosis, at absolutely no cost to you.

'No Lemon' Cooling Guarantee

When you invest in a new American Standard central cooling system installed by Elkhorn Heating & Air Conditioning, Inc., and the system is operated in accordance with the manufacturer's operating and maintenance manuals, and have us maintain the system annually*, our 'No Lemon' Guarantee provides you with the ultimate peace of mind and protection. In the event your air conditioner's compressor fails during the first 5 years of ownership (10 years on our premium systems) rather than make repairs or replace only the broken compressor, we will replace your entire condensing unit with a brand new one, within 48 hours of our diagnosis, at absolutely no cost to you.

Performance Guarantee

Elkhorn Heating & Air Conditioning, Inc. guarantees that when the equipment we have installed is operated in accordance with the manufacturer's operating and maintenance manuals and maintained by us annually*, the system will perform as we have stated and agreed upon. We have promised a maintained temperature variance of no more than 3 degrees from your temperature selection to the actual temperature at your thermostat when you are heating or cooling your home. If the installation temperatures are not achieved, we will make any necessary modifications, repairs or replacements at no charge to you for a period of 5 years. during the 5 year period.

Satisfaction Guarantee

Elkhorn Heating & Air Conditioning Inc's., installation technicians are the best in skill, attitude and workmanship. They will care for your home and complete the job with precision. They will wear shoes covers and/or use drop clothes in your home. They will clean up when they are finished and take personal responsibility for your satisfaction. They will not smoke or swear in your home and they are drug-free. If, when they have finished in your home, they have not performed in accordance with these high standards, you don't pay until you are satisfied with the results.

Exclusions

(EHA) does NOT cover any parts or accessories not installed by (EHA). This limited warranty does NOT cover (1) defects or malfunctions resulting from failure to properly operate or maintain equipment in accordance with manufacturers recommendations (2) damage caused by acts of God, abuse, accident, fire, flood, lightning, etc. (3) parts used in normal maintenance, such as filters (4) defects or damage caused by accessories installed by others (5) DEFECTS OR DAMAGE AS A RESULT OF NEGLECT OR LACK OF ROUTINE MAINTENANCE.

Limitation of Liability

This is the only warranty given by (EHA). Only officers of (EHA) are authorized to make any other warranties on behalf of (EHA). Any implied warranties, including merchantability of fitness for a particular purpose, shall not extend beyond the applicable warranty periods specified in this limited warranty. (EHA)'s sole liability, with respect to defective parts or failure, is set forth in this limited warranty and any claims for incidental or consequential damages are expressively excluded. This Limited Warranty gives you specific legal rights.

Transfer of Warranty

This warranty IS transferable in the event of sale of the property the equipment is installed in. This equipment is tracked by model and serial numbers, date of installation and customer name and address. There is a nominal fee for the transfer of a manufacturers extended warranty.

* Provided a yearly maintenance service agreement has been kept in force and the customer has scheduled yearly maintenance during the 5 year period.